About the job
As an Operations Coordinator at JB Hi-Fi, you will play a vital role in delivering exceptional customer service while maximizing profitability and enhancing efficiency. Your contributions will ensure operational excellence by following policies and procedures, ensuring compliance, and maximizing efficiency. The team thrives in a fast-paced, exciting environment where diversity is celebrated, and creativity is valued.
You'll be responsible for
⚙️
Coordinating operations
Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures📦
Managing stock flow
Stocking flow including, inbound goods and processing, returns processing, transfers, invoice management, etc💬
Providing customer service
Providing excellent customer service and effectively handling customer complaints and queriesKey criteria
📦
Operations knowledge in retail
Experience with stock flow and inventory managementView
🔍
Strong attention to detail
Proven ability to manage multiple tasks effectivelyView
🤝
Customer service skills
Demonstrated ability to handle complaints and queriesView
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