About the job
As an Operations Coordinator at JB Hi-Fi, you will play a vital role in delivering exceptional customer service while maximizing profitability and enhancing efficiency within the Operations Team. Your contributions will ensure operational excellence through adherence to policies and procedures. The team thrives in a fast-paced, fun environment where creativity is celebrated and everyone is encouraged to share their ideas.
You'll be responsible for
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Coordinating operations
Prioritising tasks and coordinating the operations team to operate a highly efficient back of house, adhering to procedural control measures📊
Managing stock flow
Stocking flow including inbound goods and processing, returns processing, transfers, invoice management, etc✅
Ensuring compliance
Ensure all Back of House activities meet compliance and safety requirements, with particular emphasis on safe product handling, use of equipment and machinery and incident reportingKey criteria
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Operations experience in retail
Demonstrated experience in retail operations, including stock flow management.View
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Strong attention to detail
Proven ability to maintain accuracy in inventory and compliance tasks.View
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Customer service skills
Solid experience in delivering exceptional customer service and handling complaints.View
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