About the job
The Operations Coordinator job at JB Hi-Fi is all about delivering exceptional customer service while maximizing profitability and enhancing efficiency through the Operations Team. This position plays a crucial role in ensuring operational excellence by adhering to policies and procedures, ensuring compliance, and maximizing efficiency. The team thrives in a fast-paced, casual environment that values creativity and teamwork.
You'll be responsible for
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Prioritising tasks and coordinating the operations team
Ensuring the back of house operates efficiently while adhering to procedural control measures.📦
Managing stock flow
Handling inbound goods, processing returns, managing transfers, and overseeing invoice management.😊
Providing excellent customer service
Effectively handling customer complaints and queries to ensure satisfaction.Key criteria
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Operations knowledge
Experience with stock flow and inventory management processes.View
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Multi-tasking abilities
Proven ability to manage multiple tasks efficiently.View
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Stakeholder relationship building
Experience maintaining relationships with internal and external stakeholders.View
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