About the job
The Operations & Improvement Analyst job at RACV is a fantastic opportunity to make a meaningful impact while working in a flexible and supportive environment. This position plays a critical role in ensuring strong business-as-usual performance and excellent customer outcomes through operational processing and analytics. Join a diverse team that values continuous improvement and collaboration, where your insights will help shape the future of the organization.
You'll be responsible for
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Executing high-volume transactions
Execute and support high-volume BAU transactions in Salesforce, maintaining data accuracy and audit trails.💰
Supporting invoicing and billing
Support monthly invoicing, billing, reconciliation, and debt management activities to ensure smooth operations.🚀
Identifying improvement opportunities
Identify data anomalies, root causes, and improvement opportunities to enhance overall business performance.Key criteria
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3+ years of operational analysis experience
Demonstrated experience in operational or financial processing roles.View
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High proficiency in Salesforce and Excel
Strong skills in CRM systems and data analysis tools.View
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Strong analytical skills
Ability to interpret data and communicate insights effectively.View
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