About the job
The Customer Experience Operations Manager at Bunnings is a pivotal job that focuses on leading a high-performing fulfilment centre. This role is essential for ensuring products move efficiently to customers and stores, driving operational excellence, and fostering team development. Bunnings values collaboration and continuous improvement, creating a supportive environment for career growth.
You'll be responsible for
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Leading daily fulfilment centre operations
Overseeing all aspects of operations from receiving and storage to picking, packing, and dispatch.📈
Driving improvements in productivity and operational performance
Implementing strategies to enhance service, inventory accuracy, and overall performance.🛡️
Championing a strong safety culture
Ensuring compliance with workplace safety standards and promoting a safe working environment.Key criteria
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Fulfilment centre leadership experience
Proven experience leading operations in a fulfilment or distribution centre.View
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Operational performance improvement
Demonstrated ability to drive productivity and service enhancements.View
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Team development skills
Experience coaching and supporting team members for success.View
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