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Operations Team Leader

Mid levelFull-timeHybridPerth WA, AustraliaOperations consultingPosted 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about managing day-to-day service issues within an operation at a Fortune Global 500 organization. It plays a crucial role in ensuring customer satisfaction by coordinating the needs of the operation and facilitating smooth procedures. The team values innovation, collaboration, and personal growth, creating an environment where everyone can thrive.

You'll be responsible for

🛠️

Handling service issues

Addressing day-to-day service issues within the operation to ensure smooth functioning.
🤝

Coordinating operations

Working with staff to coordinate needs and efforts for optimal customer satisfaction.
⚙️

Facilitating procedures

Ensuring the smooth execution of procedures and management of systems.

Key criteria

🔧

Operational service issue management

Experience handling daily service issues within operations

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👥

Team collaboration skills

Demonstrated experience working with hourly and management staff

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📈

Process coordination expertise

Proven ability to coordinate operational needs for customer satisfaction

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Operational service issue management
Experience handling daily service issues within operations

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Team collaboration skills
Demonstrated experience working with hourly and management staff

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Process coordination expertise
Proven ability to coordinate operational needs for customer satisfaction

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Safety and training knowledge
Understanding of safety protocols and training processes

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System management experience
Experience managing systems for smooth operational execution

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