Team Leader Operations
About the job
This job is about leading the Bank's IT Operations, inspiring and engaging teams to ensure the availability and continuous improvement of Technology Services. The impact of this role is significant, as it ensures the stability of critical Bank services and fosters a culture of continuous improvement. The team values collaboration and strives to make a difference in the Australian community.
You'll be responsible for
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Leading IT Operations
Providing strong leadership to ensure monitoring, response and immediate resolution capabilities for the stability of Bank services.🎟️
Optimising event management processes
Overseeing and optimising the Bank's event management processes to ensure seamless execution of technology-related events.💪
Empowering teams
Driving down incidents by empowering teams to continually learn and improve processes.Key criteria
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Experience leading 24/7 IT operations
Proven experience managing critical infrastructure operations around the clock.View
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Continuous improvement mindset
Demonstrated ability to foster a culture of ongoing process enhancement.View
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Expertise in incident management
Strong background in optimizing incident response and resolution processes.View
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