Outpatient Services (Administrative Officer Level 3) - Ambulatory Care Business Unit (ACBU)
About the job
This job is about providing exceptional administrative support and customer service within outpatient services at Concord Repatriation General Hospital. The impact of this role is significant, as it directly contributes to patient and family-centered care, ensuring smooth operations across various departments. The team values collaboration, flexibility, and a commitment to high standards, creating a supportive environment for everyone involved.
You'll be responsible for
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Providing administrative support
Delivering high standard administrative support to various outpatient departments including Respiratory, Tuberculosis/Chest, and Sleep.📞
Managing customer service
Handling customer inquiries and providing excellent service to patients and families.🏥
Coordinating clinic operations
Overseeing day-to-day operations of outpatient services, including appointment management and billing.Key criteria
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High-level customer service experience
Demonstrated ability to communicate effectively in various formats.View
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Administrative multitasking skills
Experience managing multiple administrative tasks under pressure.View
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Flexible shift availability
Willingness to work various shifts within the Ambulatory Care Business Unit.View
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