Outpatient Services (Administrative Officer Level 3) - Ambulatory Care Business Unit (ACBU)
About the job
This job is all about providing top-notch administrative support and customer service within outpatient services. The impact of this role is significant as it contributes to patient and family centred care, ensuring smooth operations across various departments. The team thrives on collaboration, flexibility, and a commitment to excellence.
You'll be responsible for
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Providing administrative support
Offering high standard administrative support to various outpatient departments including Respiratory, Tuberculosis/Chest and Sleep.📅
Managing customer service
Delivering exceptional customer service and managing clinic and appointment operations.❤️
Supporting patient care
Assisting in day-to-day operations of outpatient services to enhance patient and family centred care.Key criteria
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Administrative support experience
Demonstrated experience providing administrative support in healthcare settings.View
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Customer service skills
Proven ability to deliver high-level customer service in various formats.View
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Appointment management experience
Experience managing clinic appointments and referrals efficiently.View
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