NSW Health
Patient Information and Demand Unit Officer (Administrative Officer Level 3)
Mid levelPart-timeOfficeSydney NSW, AustraliaAdministrationCustomer service and supportPeople and culturePosted 3 hours ago
View your fit0 of 9 criteria met
About the job
This job is about supporting the day-to-day operations of patient intake and demand at Sydney Dental Hospital. By ensuring timely access and smooth coordination of care, you will play a vital role in enhancing patient experiences. The team values collaboration, innovation, and a commitment to excellence in healthcare.
You'll be responsible for
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Supporting patient intake operations
Supporting the day-to-day operations of patient intake and demand across SLHD Oral Health Services by monitoring patient flow and appointment schedules to ensure timely access.🤝
Liaising with stakeholders
Liaising with clinics, managers, and internal stakeholders to resolve operational issues and escalate risks.✅
Ensuring data accuracy
Ensuring the accuracy and integrity of patient data in Titanium and coordinating interpreter services for CALD patients.What we're looking for
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Administrative experience in health services
Experience in patient intake and demand management in healthcare settings.View fit
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Proficiency in computer software
Demonstrated skills in Microsoft Office and relevant databases.View fit
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Strong communication skills
Ability to interact professionally with patients and staff.View fit
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