About the job
This job at Epworth HealthCare offers an exciting opportunity to work in a dynamic environment, processing patient bookings and ensuring a smooth admission experience. The role is crucial in delivering exceptional care and support to patients, contributing to the overall mission of 'Every Patient Matters.' The team thrives on collaboration, inclusivity, and a shared commitment to excellence.
You'll be responsible for
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Processing patient bookings
Handling elective and emergency patient bookings in various admission areas.✅
Conducting health fund eligibility checks
Verifying patient eligibility for health fund coverage and providing estimates.📞
Managing patient accounts and inquiries
Responding to patient inquiries and managing accounts with attention to detail.Key criteria
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Excellent communication skills
Ability to convey information clearly and effectively.View
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Exceptional attention to detail
Focus on accuracy in processing patient information.View
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Strong customer service focus
Commitment to providing a positive experience for patients.View
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