GenesisCare2 followers21 jobs

Patient Services Officer

JuniorMid levelFull-timeOfficeDarlinghurst NSW 2010, AustraliaPosted 5 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Patient Services Officer at GenesisCare plays a vital role in supporting patients throughout their cancer care journey. This position is all about delivering exceptional administrative support while ensuring a warm and welcoming environment for patients. The team thrives on collaboration and adaptability, making it a great fit for those who are proactive and passionate about making a difference.

You'll be responsible for

📋

Delivering administrative support

Providing efficient administrative support in a fast-paced environment where patient experience is the priority.
👋

Welcoming patients

Greeting patients as their first point of contact and ensuring outstanding customer service in person and over the phone.
📅

Scheduling appointments

Managing the scheduling and confirmation of patient appointments and consultations.

Key criteria

🩺

Patient care commitment

Demonstrated commitment to delivering excellent patient care and customer service.

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📅

Organisational skills

Strong organisational skills to manage scheduling and documentation.

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🤝

Team collaboration

Proven ability to work collaboratively with internal and external stakeholders.

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Meet the team

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5 criteria for this job
Patient care commitment
Demonstrated commitment to delivering excellent patient care and customer service.

View

Organisational skills
Strong organisational skills to manage scheduling and documentation.

View

Team collaboration
Proven ability to work collaboratively with internal and external stakeholders.

View

Professional phone manner
Experience managing a high volume of enquiries with professionalism.

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Time management
High attention to detail and strong time-management capabilities.

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