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Patient Services Officer

JuniorMid levelPart-timeOfficeEast Melbourne VIC 3002, AustraliaAdministrationCustomer servicePosted 2 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Patient Services Officer job at Epworth Freemasons is a fantastic opportunity to join Victoria’s largest not-for-profit private health care group. In this role, you will play a crucial part in the pre-admission and admission process for both elective and emergency patients, ensuring that every patient matters. The team values diversity and inclusivity, creating a supportive environment where everyone can thrive and contribute to exceptional patient care.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏥

Admitting and discharging patients

Overseeing the admission and discharge processes for patients, ensuring a smooth experience.
📞

Responding to enquiries and requests

Promptly addressing patient and family inquiries to provide necessary information and support.
📝

General administrative duties

Performing administrative tasks, including entering patient details to create admissions and health fund checks.

Key criteria

💻

Strong computer literacy

Proven ability to use various software applications effectively.

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🔍

Excellent attention to detail

Demonstrated accuracy in managing patient information and documentation.

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🤝

Strong customer service focus

Experience providing exceptional service in healthcare settings.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Strong computer literacy
Proven ability to use various software applications effectively.

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Excellent attention to detail
Demonstrated accuracy in managing patient information and documentation.

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Strong customer service focus
Experience providing exceptional service in healthcare settings.

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Ability to prioritise effectively
Experience managing multiple tasks in a fast-paced environment.

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Excellent communication skills
Proven ability to communicate clearly with patients and staff.

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