About the job
The Patient Services Officer job at Epworth Freemasons is a fantastic opportunity to join Victoria’s largest not-for-profit private health care group. In this role, you will play a crucial part in the pre-admission and admission process for both elective and emergency patients, ensuring that every patient matters. The team values diversity and inclusivity, creating a supportive environment where everyone can thrive and contribute to exceptional patient care.
You'll be responsible for
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Admitting and discharging patients
Overseeing the admission and discharge processes for patients, ensuring a smooth experience.📞
Responding to enquiries and requests
Promptly addressing patient and family inquiries to provide necessary information and support.📝
General administrative duties
Performing administrative tasks, including entering patient details to create admissions and health fund checks.Key criteria
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Strong computer literacy
Proven ability to use various software applications effectively.View
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Excellent attention to detail
Demonstrated accuracy in managing patient information and documentation.View
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Strong customer service focus
Experience providing exceptional service in healthcare settings.View
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