GenesisCare2 followers51 jobs

Patient Services Officer

JuniorMid levelPart-timeHybridFootscray VIC 3011, AustraliaWerribee VIC 3030, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Medical Receptionist (Patient Services Officer) position at GenesisCare is all about creating a positive and supportive experience for patients on their cancer journey. This job plays a crucial role in ensuring that patients feel welcomed and cared for from the very first interaction. The team thrives in a fast-paced environment, where collaboration and adaptability are key to delivering exceptional service.

You'll be responsible for

👩‍⚕️

Providing excellent customer service

Acting as the first point of contact to patients and providing excellent customer service both face to face and over the phone.
📅

Managing appointments

Booking and confirming patients for appointments and consultations.
🗂️

Processing paperwork

Accurately processing relevant paperwork including data entry and managing patient records.

Key criteria

📞

Customer service experience

Proven experience delivering exceptional service to patients and clients.

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🗂️

Organisational skills

Demonstrated ability to manage multiple tasks efficiently in a fast-paced environment.

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📋

Attention to detail

High attention to detail in processing paperwork and data entry.

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Meet the team

About the company

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4 criteria for this job
Customer service experience
Proven experience delivering exceptional service to patients and clients.

View

Organisational skills
Demonstrated ability to manage multiple tasks efficiently in a fast-paced environment.

View

Attention to detail
High attention to detail in processing paperwork and data entry.

View

Team collaboration
Experience working effectively both independently and within a team.

View

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