Patient Services Officer
About the job
The Patient Services Officer at GenesisCare is a vital position that serves as the first point of contact for patients on their cancer journey. This job is all about creating a welcoming and supportive environment while working closely with a collaborative team. Emphasizing adaptability and empathy, the team thrives on delivering meaningful care and making a genuine difference in patients' lives.
You'll be responsible for
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Providing administrative support
Deliver day-to-day administrative support to the radiation oncology clinical team, ensuring smooth operations.📞
Managing patient appointments
Book and manage patient appointments for consultations and treatment, ensuring a seamless experience.📋
Maintaining patient records
Maintain accurate patient records across clinical and administrative systems to support effective care delivery.Key criteria
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Appointment management experience
Proven experience managing patient appointments efficiently.View
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Administrative support skills
Demonstrated ability to provide effective administrative support.View
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Strong communication skills
Experience communicating professionally with patients and team members.View
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