Patient Services Officer (Medical Receptionist)
About the job
GenesisCare is on a mission to innovate and improve life outcomes for patients globally, and they are looking for a friendly and organised Patient Services Officer (Medical Receptionist) to join their Fitzroy Clinic team. In this job, you will be the welcoming face of the clinic, providing warmth and professionalism to patients as they navigate their care journey. The team values collaboration and a positive atmosphere, making it a rewarding place to work where no two days are the same.
You'll be responsible for
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Welcoming patients and visitors
Providing a warm, professional, and compassionate first impression to all patients and visitors.📅
Managing appointments and billing
Handling appointments, billing, and general reception tasks in a busy clinic environment.📝
Completing accurate data entry
Maintaining patient records and ensuring accurate data entry to support clinic operations.Key criteria
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Customer service experience
Demonstrated experience providing friendly and compassionate service to patients.View
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Strong communication skills
Proven ability to communicate effectively in a busy environment.View
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Organisational skills
Experience managing multiple tasks and appointments efficiently.View
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