BOQ Group
Mid levelFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportHuman resources consultingPeople operationsPosted 20 hours ago
About the job
The People Services Analyst position offers an exciting opportunity for experienced HR professionals to join the People Shared Services team on a 12-month Max Term Contract. This role is vital in delivering a high-quality employee experience by providing timely and accurate support for HR and employee relations queries. The team values collaboration and innovation, creating a supportive environment where everyone can thrive.
You'll be responsible for
📞
Managing HR enquiries
Managing and resolving HR enquiries with a strong focus on case management and sound judgement.🤝
Supporting employees and leaders
Providing guidance on Workday transactions, policy interpretation, and process navigation.🤝
Collaborating with stakeholders
Working collaboratively with stakeholders to identify opportunities for process improvement and service enhancement.What we're looking for
📊
HR case management experience
Demonstrated experience managing HR or ER-related cases with professionalism.View fit
📈
Data analysis skills
Proven ability to analyze data or case trends for improvement.View fit
📜
HR policy knowledge
Solid understanding of HR policies and employment legislation.View fit
View more
