Grampians Health129 jobs

Personal Alarm Response Monitor - Safety Link

JuniorPart-timeHybridCity of Ballarat, VIC, AustraliaPosted 1 month agoVerified 3 hours ago
Pending fitX of Y criteria met

About the job

Join a dedicated team at Safety Link, where you will play a vital role in ensuring the safety and wellbeing of individuals across diverse sectors. This job offers the opportunity to provide essential support to a wide range of clients, including government-funded consumers and lone workers. The team values collaboration and is committed to creating a positive work environment.

Meet the team

About the company

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You'll be responsible for

🚨

Coordinating emergency responses

Coordinate with emergency services to ensure prompt and effective assistance.
📞

Communicating with clients and families

Act as a key point of contact for clients and their nominated family members or representatives.
🤝

Supporting clients

Offering general support to clients regarding their medical alarm needs.

Key criteria

📞

Call centre experience

Proven experience in a high-volume call centre environment.

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🛡️

Emergency response coordination

Experience coordinating with emergency services for prompt assistance.

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🤝

Client communication skills

Demonstrated ability to communicate effectively with diverse clients.

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5 criteria for this job
Call centre experience
Proven experience in a high-volume call centre environment.

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Emergency response coordination
Experience coordinating with emergency services for prompt assistance.

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Client communication skills
Demonstrated ability to communicate effectively with diverse clients.

View

Attention to detail
Rigorous attention to detail in high-stakes situations.

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Shift availability
Ability to work a 24/7 rotating shift roster including weekends.

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A meaningful career starts with a match

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