Process & Automation Officer
About the job
As a Process & Automation Officer at Banyule City Council, you will play a vital role in enhancing the Council's digital capabilities. Your work will empower teams to collaborate more effectively, automate routine tasks, and leverage data for informed decision-making. The team thrives on collaboration and innovation, creating a supportive environment where everyone can contribute to meaningful improvements.
You'll be responsible for
📈
Building and maintaining a Platform Enablement Maturity Model
Create and sustain a model that guides measurable uplift in digital capabilities across the Council.🎓
Designing and delivering training programs
Develop structured training programs, clinics, and coaching sessions to empower teams in using digital tools effectively.📊
Tracking adoption and measuring impact
Ensure benefits realization by monitoring the adoption of digital tools and reporting on their impact to leadership.Key criteria
💻
Experience with Microsoft 365, SharePoint, and Power Platform
Proven experience implementing and enabling these digital tools.View
📚
Training and digital literacy program design
Demonstrated capability in creating and delivering effective training.View
🔄
Process improvement and change management skills
Strong background in enhancing processes and fostering user adoption.View
View more
