The Product Governance Analyst job is an exciting opportunity for a curious and self-driven individual to join the Product Governance team. This role is vital in reviewing, analyzing, and interpreting customer outcome data to ensure retail products align with regulatory obligations. The team values collaboration and encourages flexible working arrangements, creating a supportive environment for growth.
You'll be responsible for
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Collecting and validating data
Source customer outcome data (claims, complaints, feedback, metrics etc.), regulatory, customer advocacy and competitor environment themes.📈
Analyzing and interpreting data
Assess whether product outcomes demonstrate value and confirm that products are being sold to the intended customer segments.📝
Writing reports and delivering insights
Prepare and deliver comprehensive customer outcomes reports to the responsible Product Manager.