About the job
The Product Lead – Digital Sales Enablement at ING is a pivotal job focused on shaping and delivering exceptional digital experiences that fuel customer growth. This position plays a crucial role in enhancing digital products and customer journeys, ensuring a seamless transition from discovery to application. Collaboration is key, as the team thrives on working together across various departments to achieve high standards of performance and customer satisfaction.
You'll be responsible for
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Leading digital sales enablement
Lead end-to-end delivery of digital sales enablement products across web and mobile, driving conversion and customer growth.🗂️
Managing product backlog
Own the product backlog and roadmap, translating strategy into clear priorities and executable delivery plans.🔧
Driving continuous improvement
Drive continuous improvement in performance, quality, and operational stability, including monitoring and optimisation.Key criteria
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Proven experience in digital product delivery
Demonstrated experience leading digital product initiatives in complex environments.View
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Ability to translate strategy into roadmaps
Experience converting strategic goals into actionable plans and measurable outcomes.View
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Deep understanding of customer journeys
Expertise in digital experience design and web/app ecosystems.View
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