Product Success Manager (for product managers who want to guide other product teams)
About the job
This job is about being a Product Success Manager at Aha!, where you will provide consultative support to some of the world's most innovative companies. Your expertise will help customers navigate their product development journeys, ensuring they achieve their goals with Aha! software. The team thrives on collaboration, urgency, and a commitment to delivering exceptional value, all while enjoying a fully remote work environment.
You'll be responsible for
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Guiding organizations
Helping the world's largest and most sophisticated organizations improve their innovation and software building processes.๐
Delivering customer service
Providing responsive customer service using proven frameworks to ensure customer satisfaction and success.๐
Sharing best practices
Learning and sharing best practices for strategy setting, idea capturing, and roadmap creation to empower customers.Key criteria
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Product management experience (3+ years)
Proven experience managing or launching software functionality.View
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Customer engagement preference
Strong preference for direct customer interaction over development tasks.View
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Clear communication skills
Ability to write clear instructions and best practices.View
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