Product Success Manager (for product managers who want to guide other product teams)
About the job
This job is about being a Product Success Manager at Aha!, where you will play a crucial role in supporting customers with their product development needs. Your expertise will help guide innovative companies in improving their software-building processes while working in a fully remote environment. The team values collaboration, clear communication, and a passion for helping customers succeed.
You'll be responsible for
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Guiding organizations
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.📞
Delivering customer service
Delivering responsive customer service using proven frameworks to ensure customer satisfaction.📊
Sharing best practices
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.Key criteria
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Product management experience (3+ years)
Proven experience managing or launching software functionality.View
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Customer engagement preference
Preference for direct customer interaction over development guidance.View
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Go-to-market process knowledge
Experience using detailed processes to achieve product goals.View
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