Product Success Manager (for product managers who want to guide other product teams)
About the job
This job is all about being a Product Success Manager at Aha!, where you will play a vital role in supporting customers as they navigate their product development journeys. Your expertise will help renowned companies innovate and build software that their customers love. The team thrives on collaboration, urgency, and a commitment to delivering exceptional value, all while enjoying a fully remote work environment.
You'll be responsible for
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Guiding organizations
Helping large and sophisticated organizations improve their innovation and software building processes.📞
Delivering customer service
Providing responsive customer service using proven frameworks to ensure satisfaction.🔗
Integrating software
Assisting customers in integrating Aha! software with their existing tools and systems.Key criteria
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Product management experience (3+ years)
Demonstrated experience in defining, managing, or launching software functionality.View
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Customer-focused approach
Preference for direct customer interaction over guiding development work.View
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Clear communication skills
Proven ability to write clear instructions and explain best practices.View
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