About the job
The Quality and Service Improvement Specialist position at Uniting is all about making quality matter and making a real difference every day. This job is pivotal in influencing the delivery of high-quality, safe, and effective services across various portfolios, including NDIS and aged care. The team values collaboration and continuous improvement, creating an environment where everyone can thrive and contribute to meaningful change.
You'll be responsible for
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Leading quality systems
Lead and coach service streams to develop, implement and embed quality systems aligned with Uniting’s Quality Management Framework.📋
Supporting compliance
Support accreditation, licensing, funding and program compliance requirements across multiple service types.🔍
Monitoring quality assurance
Design, implement and monitor quality assurance programs that improve service delivery and outcomes.What we're looking for
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Bachelor's degree or equivalent experience
Possession of a relevant degree in Quality, Business, or Social Sciences.View
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5+ years in quality management
Demonstrated experience in quality management or service improvement roles.View
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Strong knowledge of quality frameworks
Proven understanding of accreditation and quality systems in health or community services.View
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