JuniorMid levelFull-timeOfficeGold Coast QLD, AustraliaAdministrationCustomer servicePosted 2 weeks ago
About the job
JLL is on a mission to empower individuals to shape a brighter future in real estate. As a Reception and Administration Assistant, you will be the welcoming face of our retail centre, managing front desk operations and providing essential administrative support to our dynamic property management team. The team thrives on collaboration, inclusivity, and innovation, creating an environment where everyone can grow and succeed together.
You'll be responsible for
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Managing front desk operations
You will oversee front desk operations, including handling incoming calls and walk-in inquiries, ensuring a smooth experience for visitors.📝
Providing administrative support
You will maintain and update tenant and contractor records, process monthly sales figures, and assist with various administrative tasks.🔍
Monitoring operational complaints
You will monitor and report any operational complaints, ensuring a high standard of service and facility management.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Administration experience
Proven background in administrative tasks and record management.View
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Microsoft Office proficiency
Experience using Microsoft Outlook, Excel, and Word effectively.View
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