About the job
The Receptionist job at CPAP Victoria is an exciting opportunity to join a growing team in Kew and Port Melbourne. This pivotal position involves face-to-face and telephone contact with patients, playing a crucial role in supporting the patient care strategy and assisting CPAP Consultants. The team values a professional and caring environment, ensuring everyone feels valued and part of an amazing culture.
You'll be responsible for
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Answering phones
Providing excellent customer service by addressing patient inquiries promptly.👋
Greeting patients
Creating a welcoming atmosphere for patients visiting the clinic.📅
Booking appointments
Managing schedules to ensure smooth operations and patient flow.Key criteria
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Telephone communication skills
Experience communicating effectively with diverse patients and team members.View
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Appointment booking experience
Demonstrated experience managing schedules and booking appointments.View
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Proficiency in MS Office and Google Apps
Intermediate to advanced skills in MS Word, Excel, and Google applications.View
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