MedHealth1 follower509 jobs

Receptionist/Customer Service Officer

JuniorFull-timeOfficeBrisbane QLD, AustraliaAdministrationCustomer service and supportPosted 1 week agoVerified 1 week ago
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About the job

This job is about delivering a high-quality, client-focused experience as part of the Client Services team at MedHealth. By coordinating independent medical assessments and supporting both consultants and clients, you play a vital role in ensuring smooth operations. The team values a positive atmosphere where everyone feels welcome and supported, making it a great place to grow and thrive.

You'll be responsible for

📞

Coordinating bookings

Manage consultant schedules and coordinate bookings to maximise appointment utilisation.
🤝

Liaising with clients

Deliver services in line with agreements and processes while maintaining strong client relationships.
🗂️

Providing administrative support

Assist consultants with administrative tasks, including managing medical files and responding to client enquiries.

Key criteria

📅

Scheduling experience

Proven experience coordinating bookings and managing schedules.

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📞

Client communication skills

Demonstrated ability to liaise effectively with clients.

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🗂️

Administrative support background

Experience providing administrative support in a medical setting.

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Meet the team

About the company

View your fit

4 criteria for this job
Scheduling experience
Proven experience coordinating bookings and managing schedules.

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Client communication skills
Demonstrated ability to liaise effectively with clients.

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Administrative support background
Experience providing administrative support in a medical setting.

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Microsoft Office proficiency
Proficient in Microsoft Office applications for documentation.

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