The Recovery Officer position at Allianz is all about providing exceptional customer service while managing debt recovery. This job plays a crucial role in ensuring customer satisfaction and financial benefit for the company. The team thrives on collaboration, inclusivity, and a commitment to making a positive impact in the community.
You'll be responsible for
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Providing quality service
Through a phone-first approach, provide quality service to customers while negotiating successful debt recovery from third parties.🤝
Building customer loyalty
Deliver a consistent and positive customer service that exceeds customer expectations and builds loyalty.✅
Processing recovery claims
Ensure a timely and effective response to customer needs and the accurate processing of recovery claims while adhering to AAL phone standards.
