The Recovery Officer position at Allianz is all about providing exceptional service to customers while successfully negotiating debt recovery from third parties. This job plays a crucial role in maximizing financial benefits for Allianz and ensuring customer satisfaction. The team thrives on collaboration, inclusivity, and a commitment to continuous learning, making it a fantastic place to grow your career.
You'll be responsible for
📞
Providing quality service
Through a phone-first approach, provide quality service to customers while negotiating successful debt recovery from third parties.🤝
Building customer loyalty
Deliver a consistent and positive customer service that exceeds customer expectations and builds loyalty.✅
Processing recovery claims
Ensure a timely and effective response to customer needs and the accurate processing of recovery claims while adhering to AAL phone standards.
