The Recovery Officer position at RAA is all about supporting the recovery process and providing exceptional service to members. This job plays a crucial role in ensuring smooth operations and maintaining high standards of customer care. The team thrives on collaboration, professionalism, and a commitment to making a positive impact in the community.
You'll be responsible for
📧
Managing correspondence
Support the recovery process by handling correspondence, processing payments and receipts accurately and on time.📞
Responding to enquiries
Respond to phone and email enquiries with professionalism and care, escalating complex matters when necessary.💰
Negotiating settlements
Negotiate settlements and payment terms within set guidelines, ensuring all financial transactions are processed with precision.
