Koko Black Chocolate1 job

Regional Manager

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaBusiness operationsPeople and cultureSalesPosted 3 weeks ago
Pending fitX of Y criteria met

About the job

As a Regional Manager at Koko Black, you will lead a portfolio of up to 12 Victorian stores, creating extraordinary experiences and delivering exceptional customer service. This pivotal leadership job allows you to coach high-performing leaders while shaping the future of the retail network through strategic oversight and hands-on operational leadership. The team thrives on collaboration, accountability, and a shared passion for excellence.

Meet the team

About the company

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You'll be responsible for

👩‍🏫

Leading and developing teams

Coaching, mentoring and developing Area Manager(s) and Store Managers to build high-performing, values-led teams.
📊

Driving commercial and operational excellence

Owning regional performance, including P&L, labour management and cost control.
🎉

Creating exceptional customer experiences

Bringing the Koko Black brand story to life through excellent service and immersive in-store experiences.

Key criteria

🏪

Proven retail management experience

Demonstrated success leading multiple retail locations with Area/Regional Management experience.

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📊

Strong commercial acumen

Experience managing P&L and driving financial outcomes across a multi-site portfolio.

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👥

Coaching-led leadership style

Proven ability to develop, mentor, and empower leaders within the team.

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A meaningful career starts with a match

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5 criteria for this job
Proven retail management experience
Demonstrated success leading multiple retail locations with Area/Regional Management experience.

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Strong commercial acumen
Experience managing P&L and driving financial outcomes across a multi-site portfolio.

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Coaching-led leadership style
Proven ability to develop, mentor, and empower leaders within the team.

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Strategic thinking with hands-on execution
Ability to shape strategies while effectively managing operational details.

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Strong visual merchandising skills
Experience creating inviting and premium in-store environments.

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