Pacific Smiles Group
Regional Manager
Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaBusiness operationsPeople and cultureSalesPosted 2 days ago
About the job
As a Regional Manager at Koko Black, you will lead a portfolio of up to 12 Victorian stores, creating extraordinary experiences and delivering exceptional customer service. This pivotal leadership job allows you to coach high-performing leaders while shaping the future of the retail network through strategic oversight and hands-on operational leadership. The team thrives on collaboration, accountability, and a shared passion for excellence.
You'll be responsible for
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Leading and developing teams
Coaching, mentoring and developing Area Manager(s) and Store Managers to build high-performing, values-led teams.📊
Driving commercial and operational excellence
Owning regional performance, including P&L, labour management and cost control.🎉
Creating exceptional customer experiences
Bringing the Koko Black brand story to life through excellent service and immersive in-store experiences.What we're looking for
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Proven retail management experience
Demonstrated success leading multiple retail locations with Area/Regional Management experience.View fit
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Strong commercial acumen
Experience managing P&L and driving financial outcomes across a multi-site portfolio.View fit
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Coaching-led leadership style
Proven ability to develop, mentor, and empower leaders within the team.View fit
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