LEAP Legal Software2 followers10 jobs

Renewals Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 weeks agoVerified 9 hours ago
Pending fitX of Y criteria met

About the job

The job is about joining LEAP's Client Renewal team, where you will play a crucial role in ensuring the longevity of client relationships through effective negotiation and support. This position offers an exciting opportunity to work with a passionate team dedicated to helping lawyers succeed. Collaboration and a commitment to ongoing learning are key aspects of the team's culture.

You'll be responsible for

🤝

Negotiating commercial outcomes

Minimizing client churn by successfully negotiating commercial terms with clients at the point of renewal.
🔍

Understanding client needs

Understanding the challenges and needs of clients and providing effective solutions.
📈

Maximizing client productivity

Maximizing the productivity of clients using LEAP by demonstrating new features and products at the time of renewal.

Key criteria

📈

B2B SaaS commercial experience

2+ years in a B2B SaaS commercial role.

View

🤝

Client relationship management

Proven experience building trust with client stakeholders.

View

📝

Effective communication skills

Demonstrated ability to communicate clearly and concisely.

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View more

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View your fit

4 criteria for this job
B2B SaaS commercial experience
2+ years in a B2B SaaS commercial role.

View

Client relationship management
Proven experience building trust with client stakeholders.

View

Effective communication skills
Demonstrated ability to communicate clearly and concisely.

View

Commercial negotiation skills
Experience negotiating commercial terms with senior stakeholders.

View

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