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Reservations Agent | Monarto Safari Resort

JuniorMid levelFull-timeOfficeMonarto SA 5254, AustraliaPosted 4 days agoVerified 13 hours ago
Pending fitX of Y criteria met

About the job

The Reservation Agent position at Monarto Safari Resort is all about creating unforgettable experiences for guests. This job plays a crucial role in ensuring that every inquiry is met with exceptional service and personalized attention. The team values collaboration and a passion for hospitality, making it a fantastic opportunity for those who thrive in a dynamic environment.

You'll be responsible for

📞

Receiving inquiries

Handling telephone and email inquiries from guests, providing them with information and assistance.
📝

Completing reservations

Managing and completing reservations for guests, ensuring accuracy and attention to detail.
🎉

Promoting packages

Promoting various packages and tailoring itineraries to enhance the guest experience.

Key criteria

📞

Customer service expertise

Demonstrated experience providing exceptional customer service in hospitality.

View

🖥️

Reservation systems knowledge

Experience using reservation systems, preferably NewBook.

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💬

Strong communication skills

Proven ability to communicate effectively with guests and team members.

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Meet the team

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3 criteria for this job
Customer service expertise
Demonstrated experience providing exceptional customer service in hospitality.

View

Reservation systems knowledge
Experience using reservation systems, preferably NewBook.

View

Strong communication skills
Proven ability to communicate effectively with guests and team members.

View

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