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Reservations Consultant | Cruise Whitsundays

JuniorMid levelFull-timeOfficeAirlie Beach QLD 4802, AustraliaPosted 1 month agoVerified 18 hours ago
Pending fitX of Y criteria met

About the job

Join Cruise Whitsundays as a Reservations Consultant and be part of an exciting journey in experiential tourism! This role is all about creating unforgettable memories for guests while working in a vibrant team environment. With a focus on exceptional customer service and a passion for the Whitsundays, you will play a key role in helping guests discover their dream experiences.

You'll be responsible for

📅

Staying up to date with products and promotions

Keep informed about Cruise Whitsundays offerings to assist guests effectively.
📞

Managing bookings accurately

Handle bookings from various sources using Custom Linc, ensuring accuracy and efficiency.
🛍️

Providing great service in the Retail Store

Upsell merchandise and assist customers in the store, enhancing their overall experience.

Key criteria

🌟

Customer service experience

Minimum 1 year of customer service or sales experience.

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💻

Technology proficiency

Experience using CustomLinc or similar reservation platforms.

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🗣️

Communication skills

Demonstrated excellence in written and verbal communication.

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View more

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5 criteria for this job
Customer service experience
Minimum 1 year of customer service or sales experience.

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Technology proficiency
Experience using CustomLinc or similar reservation platforms.

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Communication skills
Demonstrated excellence in written and verbal communication.

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Attention to detail
Strong focus on accuracy in managing bookings and tasks.

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Team collaboration
Experience working effectively in a team-oriented environment.

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