Resident Services Coordinator - Dorothy Boyt House
About the job
As a Resident Services Coordinator at Anglicare, you will be at the heart of connection and care, helping residents enjoy life through personalised services. This job is all about making meaningful moments for residents and their families, ensuring they feel supported and valued. The team thrives on collaboration, compassion, and continuous improvement, creating a welcoming environment for everyone.
You'll be responsible for
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Acting as the first point of contact for residents, families, and visitors
Creating a welcoming atmosphere and addressing inquiries is a key part of the job.đ ď¸
Coordinating Higher Everyday Living (Everyday Plus) services on site
Ensuring residents have access to tailored services that meet their needs is essential.đ¤
Collaborating with site leaders to refine services and identify new opportunities
Working closely with leaders to enhance service delivery and improve resident experiences is vital.Key criteria
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Administration and customer service experience
Demonstrated experience in administration, reception, or customer service.View
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Engagement with residents and families
Confidence engaging with residents and diverse stakeholders.View
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Strong organisational skills
Proven ability in managing bookings, records, and invoicing.View
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