Anglicare Sydney3 followers65 jobs

Resident Services Coordinator - Dorothy Boyt House

Mid levelPart-timeHybrid31 Raglan St, Malabar NSW 2036, AustraliaAdministrationCustomer servicePosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

As a Resident Services Coordinator at Anglicare, you will be at the heart of connection and care, helping residents enjoy life through personalised services. This job is all about making meaningful moments for residents and their families, ensuring they feel supported and valued. The team thrives on collaboration, compassion, and continuous improvement, creating a welcoming environment for everyone.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👋

Acting as the first point of contact for residents, families, and visitors

Creating a welcoming atmosphere and addressing inquiries is a key part of the job.
🛠️

Coordinating Higher Everyday Living (Everyday Plus) services on site

Ensuring residents have access to tailored services that meet their needs is essential.
🤝

Collaborating with site leaders to refine services and identify new opportunities

Working closely with leaders to enhance service delivery and improve resident experiences is vital.

Key criteria

🗂️

Administration and customer service experience

Demonstrated experience in administration, reception, or customer service.

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🤝

Engagement with residents and families

Confidence engaging with residents and diverse stakeholders.

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📊

Strong organisational skills

Proven ability in managing bookings, records, and invoicing.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Administration and customer service experience
Demonstrated experience in administration, reception, or customer service.

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Engagement with residents and families
Confidence engaging with residents and diverse stakeholders.

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Strong organisational skills
Proven ability in managing bookings, records, and invoicing.

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Problem-solving approach
Calm and professional handling of enquiries and issues.

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Understanding of compliance standards
Knowledge of privacy and aged care compliance standards.

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