Anglicare Sydney4 followers63 jobs

Resident Services Coordinator - Woodberry

Mid levelPart-timeOfficeWoodberry Rd, Winston Hills NSW 2153, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Resident Services Coordinator, you will be the heart of connection and care at Anglicare, helping residents enjoy life to the fullest through personalised services and meaningful support. This job is vital in creating a welcoming environment for residents, families, and supporters, ensuring that every moment matters. The team thrives on collaboration, compassion, and a commitment to continuous improvement, making a genuine difference in the lives of residents.

You'll be responsible for

👋

Acting as the first point of contact

Acting as the first point of contact for residents, families, and visitors, creating a welcoming experience.
🔧

Coordinating services

Coordinating Higher Everyday Living (Everyday Plus) services on site, ensuring residents have access to tailored services.
📊

Managing bookings and reporting

Managing bookings, service delivery, invoicing, and reporting, ensuring smooth operations and compliance.

Key criteria

🤝

Customer service experience

Proven experience in customer service or residential aged care.

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🗣️

Exceptional communication skills

Ability to engage confidently with residents and stakeholders.

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📅

Strong organisational skills

Experience managing bookings, agreements, and service delivery.

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Meet the team

About the company

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View your fit

5 criteria for this job
Customer service experience
Proven experience in customer service or residential aged care.

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Exceptional communication skills
Ability to engage confidently with residents and stakeholders.

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Strong organisational skills
Experience managing bookings, agreements, and service delivery.

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Proactive problem-solving
Comfortable handling enquiries and resolving issues effectively.

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IT systems proficiency
Confidence using and advising on Higher Everyday Living IT systems.

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