Resident Services Coordinator - Woodberry
About the job
As a Resident Services Coordinator, you will be the heart of connection and care at Anglicare, helping residents enjoy life to the fullest through personalised services and meaningful support. This job is vital in creating a welcoming environment for residents, families, and supporters, ensuring that every moment matters. The team thrives on collaboration, compassion, and a commitment to continuous improvement, making a genuine difference in the lives of residents.
You'll be responsible for
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Acting as the first point of contact
Acting as the first point of contact for residents, families, and visitors, creating a welcoming experience.🔧
Coordinating services
Coordinating Higher Everyday Living (Everyday Plus) services on site, ensuring residents have access to tailored services.📊
Managing bookings and reporting
Managing bookings, service delivery, invoicing, and reporting, ensuring smooth operations and compliance.Key criteria
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Customer service experience
Proven experience in customer service or residential aged care.View
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Exceptional communication skills
Ability to engage confidently with residents and stakeholders.View
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Strong organisational skills
Experience managing bookings, agreements, and service delivery.View
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