Resident Services Officer
About the job
The Resident Services Officer at Anglicare Sydney is a vital position that transforms lives every day by providing support and a welcoming environment at the Warriewood Brook Retirement Village. This job offers the opportunity to make meaningful connections with residents and visitors while ensuring smooth operations at the front desk. The team values collaboration, professionalism, and a genuine desire to support older people, creating a positive impact in the community.
You'll be responsible for
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Welcoming residents and visitors
Providing a warm, professional welcome to residents, visitors, staff, and contractors at the front desk.📞
Managing reception duties
Handling enquiries and general assistance requests while ensuring smooth operations at the village front desk.🗂️
Supporting administrative tasks
Processing invoicing, managing mail, and assisting with general administrative tasks to support village operations.Key criteria
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Reception and customer service experience
Demonstrated experience in front desk and customer service roles.View
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Strong communication skills
Proven ability to communicate effectively with diverse individuals.View
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Technology proficiency
Confidence using MS Office and digital systems for administration.View
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