About the job
The Retail Service Consultant job at Optus is all about connecting with customers and providing exceptional service in a vibrant team environment. This position plays a crucial role in ensuring that every customer feels valued and understood, while also fostering a culture of collaboration and support among team members. At Optus, teamwork and personal growth are at the heart of everything, making it a fantastic opportunity for anyone looking to thrive in retail and customer service.
You'll be responsible for
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Delivering customer experiences
Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity, and genuine care.📚
Building product knowledge
Become an expert across the full range of tech solutions, explaining everything in a friendly, simple, and accessible way.🏪
Creating a welcoming environment
Contribute to a customer-first environment by working closely with your team and helping create memorable moments for every visitor.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Tech knowledge
Proven understanding of technology and ability to explain it simply.View
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Problem-solving skills
Experience listening empathetically and providing practical solutions.View
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