University of Melbourne12 followers51 jobs

Retail Officer

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaSalesCustomer servicePosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about providing engaging customer service in a flagship merchandise shop and online channels at the University of Melbourne. The impact of this role is significant as it helps deliver outstanding retail experiences for students, staff, and visitors. The team values collaboration and support, ensuring a vibrant community where everyone can thrive.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

😊

Delivering customer service

Deliver friendly, proactive customer service in-store, by phone, and via email to drive strong sales.
💵

Operating POS systems

Operate POS systems accurately, handling payments, returns, exchanges, and end-of-shift reconciliations.
🖼️

Maintaining visual merchandising

Maintain attractive visual merchandising, stock presentation, and replenishment that supports brand standards and commercial performance.

Key criteria

🛍️

Retail experience

Demonstrated experience in retail or customer service roles.

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💳

POS system proficiency

Experience operating POS systems and handling cash accurately.

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🎨

Visual merchandising skills

Proven ability to maintain attractive and commercial displays.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Retail experience
Demonstrated experience in retail or customer service roles.

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POS system proficiency
Experience operating POS systems and handling cash accurately.

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Visual merchandising skills
Proven ability to maintain attractive and commercial displays.

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Inventory management knowledge
Experience coordinating stock receiving and inventory records.

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