University of Melbourne12 followers51 jobs

Retail Officer

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaSalesCustomer servicePosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about providing exceptional customer service in a flagship merchandise shop and online channels at the University of Melbourne. The impact of this role is significant as it enhances the retail experience for students, staff, and visitors while contributing to the university's mission. The team values collaboration, support, and a commitment to professional development, creating a vibrant and inclusive work environment.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Delivering customer service

Providing friendly, proactive customer service in-store, by phone, and via email to drive strong sales.
💻

Operating POS systems

Operating POS systems accurately, handling payments, returns, exchanges, and end-of-shift reconciliations.
🎨

Maintaining visual merchandising

Maintaining attractive visual merchandising, stock presentation, and replenishment that supports brand standards and commercial performance.

Key criteria

🛍️

Retail experience

Demonstrated experience in retail or customer service roles.

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💳

POS system proficiency

Experience operating POS systems with accurate cash handling.

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🎨

Visual merchandising skills

Proven ability to maintain attractive and commercial displays.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Retail experience
Demonstrated experience in retail or customer service roles.

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POS system proficiency
Experience operating POS systems with accurate cash handling.

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Visual merchandising skills
Proven ability to maintain attractive and commercial displays.

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Inventory management experience
Experience coordinating stock receiving and maintaining inventory records.

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Time management skills
Demonstrated ability to manage time and priorities effectively.

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