About the job
The Retail Operations Manager job is all about making Bellroy's Australian retail presence a reality. This position is crucial for ensuring that the customer experience is supported by effective operations, from scouting locations to leading teams and developing operational playbooks. The team thrives on collaboration, innovation, and a shared passion for doing retail differently, all while being part of a certified B Corp that values sustainability and community.
You'll be responsible for
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Scouting and securing sites
Finding the right locations for new stores and negotiating deals to secure them.đ¨âđź
Leading store managers
Overseeing and supporting Store Managers to ensure they can deliver exceptional customer experiences.đ
Developing operational playbooks
Creating and refining the operational playbook that guides the team in executing retail strategies effectively.Key criteria
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5+ years in retail operations
Experience building retail presence from early stages.View
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Commercial real estate management
Proven ability in site selection and lease negotiation.View
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Fit-out project management
Experience managing projects on time and within budget.View
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