About the job
This job is all about providing exceptional customer service in a healthcare retail setting. Making a difference in people's lives is at the heart of this role, where empathy and compassion are key. The team thrives on collaboration and innovation, creating a supportive environment that encourages personal and professional growth.
You'll be responsible for
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Taking customer enquiries
Handling customer inquiries in-store and over the phone to provide assistance and information.🔍
Investigating therapy issues
Helping customers problem-solve therapy-related issues to ensure they receive the best care.🛠️
Providing equipment support
Ensuring customers have the necessary equipment and support to maintain their therapy effectively.What we're looking for
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Customer service experience
Demonstrated experience in a busy retail or customer service environment.View
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Strong communication skills
Proven ability to communicate effectively and adapt to customer needs.View
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Active listening skills
Experience in identifying and solving customer concerns.View
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