About the job
This job is about providing exceptional customer service in a retail environment focused on healthcare solutions. By joining the team, you will play a vital role in improving the quality of life for individuals with chronic diseases. The workplace fosters a supportive and inclusive culture, encouraging personal growth and collaboration.
You'll be responsible for
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Taking customer enquiries
Engaging with customers in-store and over the phone to address their inquiries and provide assistance.🔍
Investigating therapy issues
Helping customers problem-solve therapy issues to ensure they receive the best care possible.🛠️
Providing equipment support
Setting up and maintaining equipment to ensure therapy is upheld to a high standard.Key criteria
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Retail or customer service experience
Demonstrated experience in a busy retail or customer service environment.View
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Strong communication skills
Proven ability to communicate effectively with customers and team members.View
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Empathy and compassion
Ability to maintain compassion and calmness under pressure.View
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