Ebay
Mid levelFull-timeHybridSydney NSW, AustraliaMarketingProductCustomer successPosted 3 weeks ago
About the job
The Rewards Program Manager job is an exciting opportunity to shape the future of customer engagement through a new rewards platform launching in July 2026. This position plays a crucial role in delivering value and connection to customers while working within a collaborative and innovative team environment. The team values creativity, analytical thinking, and a passion for creating rewarding experiences, making it a great fit for those who thrive in fast-paced settings.
You'll be responsible for
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Leading implementation of a new rewards program
Overseeing the entire process from concept to launch, ensuring that the program meets customer needs and expectations.🤝
Driving collaboration with technology vendors
Working closely with technology partners to deliver the rewards platform on time and within budget.📊
Optimising program design using data insights
Utilising data and customer behaviour trends to enhance the rewards program and improve customer engagement.What we're looking for
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Customer rewards program experience
Proven experience designing and implementing customer rewards programs.View fit
🤝
Vendor management skills
Demonstrated ability to manage technology vendors and deliver complex projects.View fit
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Analytical mindset
Strong capability to interpret data and drive decisions.View fit
View more
