Tesla10 followers
Roadside & Mobile Service Operations Associate
About the job
The Roadside & Mobile Service Operations associate plays a vital role in providing administrative and operational support to the Customer Support and Mobile Service Programs. This job is all about fostering relationships and ensuring smooth communication between stakeholders while focusing on onboarding new providers. The team thrives on collaboration, creativity, and a commitment to continuous improvement.
You'll be responsible for
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Providing administrative support
Offering operational support to the Customer Support and Mobile Service Programs.📞
Coordinating stakeholder communication
Acting as the first point of contact for internal and external stakeholders for support coordination.🚀
Onboarding new providers
Focusing on new Roadside provider onboarding and systems training.Key criteria
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3+ years in customer-facing roles
Experience in front-of-house roles, ideally in automotive service.View
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Proficiency in Microsoft Office
Ability to use and learn Microsoft Office applications independently.View
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Business relationship building experience
Demonstrated experience in fostering business-to-business relationships.View
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