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Sales and Customer Relationship Consultant

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about making a meaningful impact by supporting older people and their families during a critical time in their lives. As a Sales and Customer Relationship Consultant, you will play a vital role in driving admissions and occupancy outcomes across Residential Aged Care homes. The team values collaboration, empathy, and a commitment to delivering exceptional customer experiences.

Meet the team

About the company

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You'll be responsible for

📈

Driving admissions and occupancy outcomes

Manage the complete enquiry-to-admission lifecycle for prospective residents, converting qualified enquiries into admissions and maintaining healthy waitlists.
🤝

Building strategic relationships

Develop and maintain referral networks with hospitals and health professionals to support occupancy growth and admissions outcomes.
🌟

Delivering exceptional customer experiences

Guide families through complex aged care decisions and advocate for prospective residents throughout the admission journey.

Key criteria

🤝

Relationship-building experience

Proven experience developing trusted partnerships and referral sources.

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📈

Sales and customer engagement skills

Demonstrated ability in consultative sales and customer-focused approaches.

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🗂️

CRM system proficiency

Experience using CRM systems to manage customer interactions and performance.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Relationship-building experience
Proven experience developing trusted partnerships and referral sources.

View

Sales and customer engagement skills
Demonstrated ability in consultative sales and customer-focused approaches.

View

CRM system proficiency
Experience using CRM systems to manage customer interactions and performance.

View

Learning agility
Ability to quickly absorb complex information in changing environments.

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