About the job
This job is about being a Local Community Consultant at Medibank, where you will play a vital role in connecting with customers and providing exceptional service. Your work will directly impact the health and wellbeing of the community, making a real difference in people's lives. The team values creativity, accountability, and collaboration, creating an environment where everyone can thrive.
You'll be responsible for
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Engaging with customers
Interacting with customers in-store, over the phone, and through messaging to provide tailored support and service.📣
Promoting Medibank products
Bringing awareness of Medibank products and services to the local community, ensuring customers understand their options.❤️
Building relationships
Fostering trust and connection with customers to create lasting relationships and enhance community engagement.Key criteria
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Customer service experience
Demonstrated experience providing exceptional service to customers.View
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Multichannel communication skills
Experience engaging customers through various communication channels.View
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Team collaboration
Proven ability to work effectively within a team environment.View