About the job
The Rollout & Adoption Lead (L4) is responsible for the daily execution of Seller Tech rollouts and post-launch adoption for a specific region or line of business. This job plays a crucial role in ensuring that new tools and workflows are implemented smoothly, issues are quickly identified and addressed, and seller feedback is transformed into actionable insights. The team thrives on collaboration and communication, ensuring that sellers feel supported and that product teams receive valuable feedback instead of fragmented information.
You'll be responsible for
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Leading end-to-end Go-to-Market execution
Designing phased rollout plans for new Seller Tech features that protect seller productivity.🛠️
Managing post-launch hypercare
Acting as the primary owner of hypercare, triaging issues, and driving timely resolutions.🔍
Translating seller feedback into actionable insights
Capturing and synthesizing feedback to inform product managers and improve seller experience.Key criteria
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Experience with Go-to-Market execution
Proven experience leading end-to-end GTM for tech features.View
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Post-launch hypercare ownership
Demonstrated ability to manage hypercare and triage issues effectively.View
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Voice of the Seller reporting
Experience synthesizing feedback into actionable insights for product teams.View
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